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Our ordering procedure is straightforward.
1. When you are happy with our quotation, we send you an Order Confirmation, which we ask you to read carefully as this will be the basis upon which we will manufacture the product you are ordering.
2. When you are satisfied with the Order Confirmation, please sign and send it to us with a 30% deposit + vat. Once we have received your signed Order Confirmation and deposit we will pass your order to our technical department who will produce technical drawings for to check and sign before we make anything. You may amend the drawings at this stage, as many times as you wish. Once the drawings have been agreed and signed for, we send your order to our manufacturing department.
3. Our normal lead time from receipt of signed drawings is:
Standard size Glass Juliette Balcony: 7 working days
Standard size Mirror Glass Juliette Balcony: 7 working days
Custom size Glass Juliette Balconies and Glass Balustrade: 30-45 working days
Curved Glass balustrade: 90-120 days
Curved Glass Sliding Doors and Windows: 90-120 days.
Please talk to us if you need a shorter lead time and we can explain the options.